# Cancellations At FLYP, all of our items are custom made and manufacturing begins as soon as a purchase is made. We appreciate that sometimes you can have a change of heart, or order the wrong size! This is why we ask that you inform us within 2 hours of placing your order. Should you wish to cancel your order, you can do so by emailing us at ****. This will help us reduce waste and support our mission to make the fashion industry more sustainable! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ask.flyp.space/learninghub/ask-flyp/faqs/cancellations.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.