> For the complete documentation index, see [llms.txt](https://ask.flyp.space/learninghub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ask.flyp.space/learninghub/ask-flyp/faqs/cancellations.md).

# Cancellations

At FLYP, all of our items are custom made and manufacturing begins as soon as a purchase is made. We appreciate that sometimes you can have a change of heart, or order the wrong size! This is why we ask that you inform us within 2 hours of placing your order. Should you wish to cancel your order, you can do so by emailing us at **<info@flyp.space>**. This will help us reduce waste and support our mission to make the fashion industry more sustainable!